Verify your jackpot888 account
Account verification protects your balance and keeps withdrawals running to the right wallet — we ask for an identity document and proof of your wallet or bank account before your first payout, then that verification covers future withdrawals. The process takes a few minutes: upload a photo of your IC or passport, add a screenshot showing your e-wallet account, and our team
reviews it. Once verified, your account stays open for deposits and withdrawals without repeating the steps.
- Go to account settings — Open your profile menu and tap the verification section — you'll see what documents we need.
- Upload your identity document — Take a clear photo of your Malaysian IC or passport, making sure all four corners and the text are visible, then upload it.
- Add proof of your wallet account — Screenshot your Touch 'n Go eWallet, Boost or GrabPay home screen showing your name and account number, then upload that too.
- We review and approve — Our team checks the documents against your account details; once approved, your verification status updates and withdrawals unlock.