Reference

What jackpot888 Does With Your Information

When you open an account with us, we collect only what we need to run your wallet, process your payments and keep your account secure.

Account data kept privateTouch 'n Go eWallet transactions securedBoost & GrabPay payment records protectedYour rights clearly statedContact path for data requests

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What We Collect and Why We Use It

jackpot888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, contact details, date of birth and preferred payment method. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount so we can match

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your deposit, process your withdrawal and resolve any payment dispute quickly. We also collect device and session data — the browser type, IP address and session timestamps — to detect unusual login activity and protect your account from unauthorised access. Cookies on our site track your
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session state only; we do not use tracking cookies to build advertising profiles or share your browsing history with third parties. Your data is held on servers with SSL encryption in place and is accessible only to staff who need it to process your account requests.
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We do not sell your personal data. Retention follows what is required by applicable law; when data is no longer needed for account or compliance purposes, we delete it. Access and use of your data is subject to local law and is available only where local
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law permits. If you are in Ipoh or elsewhere in Malaysia and want to know what data we hold, the contact path is in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, reach out through any of the channels below. Our team handles data enquiries alongside general account support, so include your registered contact detail and describe what you need — we will locate the right records and respond directly.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We built our data practices around the account flow Malaysian players actually use — quick mobile logins, e-wallet payments and cashout requests that need to clear fast. Each layer below reflects a real practice, not a checkbox.

Payment Data Handling

Transaction records from Touch 'n Go eWallet, Boost and GrabPay are stored with the minimum detail needed to verify your payment and process a reversal if one is required.

Cookie Use

We use session cookies to keep you logged in across pages and to remember your language setting. We do not use third-party advertising cookies or pass your session data to ad networks.

Account Security Measures

Every login triggers an OTP sent to your registered mobile number. If a new device or unfamiliar IP attempts access, we flag the session and send a verification prompt before allowing entry.

Data Retention and Deletion

We keep your account data for as long as your account is active or as required by applicable law. Once neither condition applies, we remove your personal records from our systems.

Common Questions About Your Data at jackpot888

These are the questions we get most often from Malaysian players about how their personal information and payment records are handled. If something is not covered here, live chat is the fastest route to a direct answer.

We collect your name, email address, phone number and date of birth at registration. When you add a payment method such as Touch 'n Go eWallet or Boost, we store the linked account reference.

No. Your payment records are linked only to your account and are visible only to our payment verification team when resolving a deposit or withdrawal query. We do not share transaction history with third parties.

Contact us via live chat or email with your registered contact detail and request a data access summary. We will compile the relevant account and transaction records and send them to your registered address.

Yes. Send a deletion request through live chat or email. We will remove data that is no longer required for account or legal compliance purposes. Some records must be kept for the period required by applicable law.

We do not sell or rent your personal data. We do not pass your details to advertising networks or affiliate data brokers. Data sharing is limited to payment processors needed to clear your e-wallet transactions.

Log in, go to Account Settings and edit your contact information directly. For payment method changes involving Boost or GrabPay, follow the verification step shown in the payment section of your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoMines Game AccountRegister

What jackpot888 Does With Your Information

How to Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Payment Data Handling

Cookie Use

Account Security Measures

Data Retention and Deletion

Common Questions About Your Data at jackpot888

01 What personal data does jackpot888 collect when I register?

02 Is my Touch 'n Go eWallet or GrabPay transaction history visible to others?

03 How do I request a copy of the data you hold on my account?

04 Can I ask you to delete my personal data?

05 Does jackpot888 share my data with marketing companies?

06 How do I update my registered contact detail or payment method?

Privacy Policy

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